Terms of Service

Version 1.0 · Effective date 2026-07-30

1. Who we are

The Service is operated by Abo Labs, a business registered. Our full business registration details are shown in the footer of our website.

"We", "us" and "our" refer to Abo Labs. "You" refers to the person or organisation using the Service.

Our designated privacy officer and the details of how we handle personal data are set out in our Privacy Policy.

2. Scope and service surfaces

These Terms apply to two surfaces, which behave differently.

2.1 Free tools. Publicly available file conversion and related utilities that can be used without an account. Section 3 applies.

2.2 abo Workspace. Our account-based localization workspace, including translation memory, terminology, style resources, project data and AI-assisted processing. Sections 4 to 7 apply.

2.3 Reading rule. Statements in this document about how content is processed apply only to the surface under which they appear. In particular, statements that content is processed locally in your browser and is not transmitted to us apply to the free tools surface only, and do not apply to abo Workspace. Where a statement is intended to apply to both surfaces, it says so expressly.

2.4 Acceptance. By using either surface you agree to these Terms. If you do not agree, do not use the Service.

3. Free tools

The free tools run in your browser. Files and text you load into them are processed locally on your device. They are not transmitted to us and we do not store them.

The free tools are provided without an account and without charge. We may change, limit or discontinue any free tool at any time.

You are responsible for the files and text you process, including for having the rights necessary to do so.

4. abo Workspace accounts

4.1 Creating an account. abo Workspace requires an account. You sign in using a Google account. We request only the sign-in scopes necessary to identify you; the data we receive is described in the Privacy Policy.

4.2 Eligibility. You must be at least 14 years old, or older if the law of your country sets a higher age for services of this kind.

4.3 Your responsibility. You are responsible for maintaining control of the account you use to sign in and for activity carried out through your account. Tell us promptly if you believe your account has been used without your authorisation.

5. Your content and project assets

5.1 What this covers. Content you create, upload or generate within abo Workspace — including language files, translation memories, terminology, style resources, project data and draft rows — is referred to here as your content.

5.2 Ownership. You retain all rights you have in your content. These Terms do not transfer ownership of your content to us.

5.3 Storage. Content that you choose to save in abo Workspace — such as translation rows, terminology, translation memory, style resources and project data — is stored on systems operated for us, so that it persists across sessions and devices and can be used by the workspace features you choose to run. This is a material difference from the free tools surface described in Section 3.

This Section concerns content saved in abo Workspace. It does not cover the data held by Google in your Google account, or content held by an AI service provider in that provider's own systems (Section 6).

5.4 Licence to operate the Service. You grant us the limited rights necessary to host, store, transmit, display and process the content you save in abo Workspace, for the purpose of providing the Service to you, including transmitting it to the providers described in Sections 6 and 10. This licence exists only for that purpose and ends when the content is deleted, subject to the retention provisions in the Privacy Policy. It gives us no rights in, and no control over, data held by Google or by an AI service provider in their own systems.

5.5 No use for model training. We do not use the content you save in abo Workspace to train models, and we do not send it to any third party for the purpose of training models. Where content is sent to a service provider in order to carry out a task you have requested, that provider's handling of the content is governed by our contract with the provider and by any applicable data processing arrangement, and is described in the Privacy Policy.

5.6 Your responsibility. You are responsible for having the rights necessary to process your content through the Service, and for ensuring that doing so does not breach any obligation you owe to a third party.

6. AI processing

6.1 What happens. When you choose to run an AI-assisted task in abo Workspace, the text needed to carry out that task is transmitted to a third-party AI service provider and processed on that provider's own systems, which are not part of abo Workspace. This is a material difference from the free tools surface described in Section 3.

6.2 What is sent. We send the source text of the task together with the context needed to perform it, which may include related terminology, translation memory entries and style resources you have chosen to apply. We do not send your account credentials.

6.3 Provider handling. The AI service provider carries out the processing in its own environment. The handling of content submitted for AI processing — including whether it is retained, and for how long — is governed by our contract with the provider concerned and by any applicable data processing arrangement. The categories of provider involved, the purposes and the legal bases are described in the Privacy Policy.

6.4 No guarantee of result. AI output is machine-generated and may be inaccurate, incomplete or unsuitable. It is provided as a working draft. You are responsible for reviewing output before relying on it or publishing it.

6.5 No fixed processing volume. The amount of text a given quantity of AI usage will process varies with the model, the languages, the task type, the structure of the text and the length of the context involved. Any figure we display for expected volume is an estimate only, and is not a guarantee, a minimum, or a fixed conversion rate.

7. Plans, payments and subscription

7.1 Structure. abo Workspace consists of free registration, a paid subscription plan named Plus, and one-time AI usage packs. These Terms govern the structure of the offering, the nature of the entitlements, their lifecycle, and the rights and obligations attaching to them. Current prices and the denominations available for purchase are shown in the purchase flow and on the confirmation screen before you buy, and are not stated in these Terms.

7.2 Merchant of record. Purchases are processed by Paddle, which acts as Merchant of Record for the transaction (Section 10).

7.3 Subscription. The Plus subscription renews automatically for successive periods until cancelled. You may cancel automatic renewal at any time. Cancellation takes effect at the end of the current subscription period. Entitlements for the current period remain available until that period ends, and the fee for the current period is not refunded on a pro-rata basis. Refunds are otherwise handled as described in Section 7.8.

7.4 AI usage included with the subscription. AI usage included with a subscription is granted per subscription period. Any unused portion expires at the end of the current period and does not carry over to the next period.

7.5 One-time AI usage packs. AI usage packs may be purchased without a subscription. A pack is valid for one year from the date the purchase completes. At the end of that year, any entitlement in that batch that has not been used automatically expires. Validity is not extended, and separate purchases are not combined to extend the validity of either. Where you obtain AI usage entitlements by any other applicable means, the validity of those entitlements is as shown or notified to you at the time they are granted. No entitlement of any of these kinds may be withdrawn as cash, transferred, or exchanged for money.

7.6 Effect of expiry. Expiry at the end of the applicable validity period is part of the disclosed lifecycle of the entitlement. After expiry, the entitlement concerned can no longer be used for AI processing. Expiry does not itself give rise to any contractual right to a refund, an extension, a replacement or compensation. This does not affect any right you have under applicable law, or any circumstance in which a refund is available under the Refund and Cancellation Policy.

7.7 Nature of AI usage entitlements. AI usage is a limited-purpose entitlement to software services. It is not money and it is not a general-purpose stored-value instrument. Specifically, AI usage:

(a) may be used only by the abo Workspace account that acquired it; (b) may be used only for the AI translation, analysis and related processing features designated within abo Workspace; (c) may not be withdrawn as cash; (d) may not be transferred; (e) may not be sold or given to another person; (f) may not be exchanged for cash, legal tender or any other thing of value; (g) may not be used to purchase third-party goods or services; (h) does not bear interest; (i) does not constitute a bank account, electronic money, virtual currency, a gift card or a general-purpose stored-value instrument; (j) processes a volume of text that varies with the model, language and task type involved; (k) carries no guaranteed fixed conversion rate between usage and volume of text processed; and (l) will be restored where a system error has deducted it incorrectly.

7.8 Refunds. AI usage packs are not refundable in principle, and an unused state does not by itself create a right to a refund. The circumstances in which this principle does not apply, the treatment of subscription cancellation, and how to raise a request, are set out in our Refund and Cancellation Policy.

7.9 No credit. We do not operate on a post-payment basis. We do not extend credit and we do not allow AI cost to be incurred before the corresponding entitlement exists.

8. Acceptable use

You agree not to:

(a) use the Service in breach of applicable law, or to infringe the rights of others; (b) attempt to gain unauthorised access to the Service, to another user's account, or to any system connected to the Service; (c) interfere with the operation of the Service, including by placing an unreasonable load on it or by circumventing any limit or safeguard; (d) reverse engineer, decompile or otherwise attempt to derive the source of the Service, except to the extent this restriction cannot lawfully be imposed; (e) resell, sublicense or make the Service available to third parties other than the users of your own account, except as we have agreed in writing; or (f) use the Service to process content you do not have the rights to process.

9. Intellectual property

The Service itself, including its software, interfaces, documentation and branding, belongs to us or our licensors. These Terms grant you a limited, revocable, non-exclusive, non-transferable right to use the Service in accordance with them, and grant you no other rights.

Section 5 governs rights in your content; nothing in this Section affects them.

10. Third-party services

We use third-party providers to operate the Service, and their roles are not all the same.

10.1 Providers operating the Service for us. Some providers process data on our instructions, for the purposes described in the Privacy Policy. They are described by category: hosting and security providers; authentication and data-storage providers; email delivery providers; and analytics and error-monitoring providers.

10.2 Parties with their own role. Some parties do more than act on our instructions:

We remain responsible to you for the Service; we are not responsible for the content or independent services of third parties you choose to use separately.

11. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the extent permitted by applicable law, we do not warrant that the Service will be uninterrupted, error-free, or fit for a particular purpose, and we do not warrant the accuracy, completeness or suitability of AI output (Section 6.5).

Nothing in this Section limits rights you have under mandatory consumer protection law (Section 15).

12. Limitation of liability

To the extent permitted by applicable law, we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill or data.

Nothing in this Section limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection law (Section 15).

13. Suspension and termination

13.1 By you. You may stop using the Service at any time. You may cancel automatic renewal of a subscription as described in Section 7.3.

13.2 By us. We may suspend or terminate access where you breach these Terms, where required by law, where necessary to protect the Service or other users, or where we discontinue the Service. Except where immediate action is necessary, we will give notice that is reasonable in the circumstances.

13.3 Effect. On termination, the rights granted to you under these Terms end. Sections that by their nature survive termination — including Sections 5.2, 9, 11, 12 and 15 — continue to apply.

13.4 Data after termination. When your account is closed, the account data and the abo Workspace content associated with it are deleted, except for transaction, tax and other records we are required by law to keep, which are retained for the period the law requires. There is no additional retention period set by us after closure. Closure requests and the routes available to you for access, export and correction are set out in the Privacy Policy.

14. Changes to these Terms

We may change these Terms. The version and effective date of the current Terms appear at the top of this document, and a change takes effect on the date stated in the updated text.

Where a change is material, we will give notice by a reasonable means before it takes effect, which may include notice within the Service or by email to the address associated with your account. Where applicable law, or the nature of a particular change, requires additional notice or requires your consent, we will follow that requirement.

If you do not accept a change, you should stop using the Service and may cancel any subscription as described in Section 7.3.

15. Governing law, disputes and consumer rights

These Terms are governed by the laws of the Republic of Korea. Disputes are subject to the jurisdiction of the competent courts of Seoul, Republic of Korea, unless mandatory law gives you the right to bring proceedings in your country of residence.

If you use the Service as a consumer, you have rights under mandatory consumer protection law that cannot be excluded or limited by agreement. Nothing in these Terms limits those rights, and where any provision of these Terms conflicts with them, those rights prevail. This includes any statutory right of withdrawal or cancellation, and any statutory refund right, which apply regardless of Section 7 and of the Refund and Cancellation Policy.

16. Contact

You can reach us at contact@abolabs.io, or through the contact route published on our website.

For matters concerning personal data, the contact details of our privacy officer are set out in the Privacy Policy.